Our drivers are permitted to provide basic assistance to passengers i.e. a steadying arm, helping hand. Passengers who wish to travel on Katherine Coaches must be able to understand and act upon directions given to them by the driver, passengers should not require any additional assistance beyond that normally offered to all passengers.
If a passenger requires assistance to:
- Transfer to/from the vehicle or into/out of seats
- Attend toiletry facilities
- Administration of medicines and/or medical procedures
the passenger does not meet the conditions to travel independently.
Passengers who do not meet the conditions to travel independently will require a Carer to accompany them.
*Please note if a passenger attempts travel who does not meet the independent travel conditions, Katherine Coaches reserves the right to refuse travel. Prepaid fares will remain open dated for alternative travel arrangements to be made.
