• All fares are inclusive of GST.
• All fares are subject to change without prior notice.
• One infant under 3 years can travel free of charge providing they are accompanied by a full fare paying adult.
• All children between the ages of 0 – 14years are to be accompanied by an adult.
  Children over the age of 15 years will be regarded as an adult.
• Centrepay bookings – if requested, must present a valid Pension Concession card or Income Statement issued by Centrelink upon check in.
• Purchase orders are accepted upon application from private businesses, organisations and Government departments. An invoice will be issued after travel is finalised, final payment is due 14 days from date of invoice.

• Katherine Coaches do not charge a booking fee at the present time.

• Full fare charges will apply to individuals, private businesses, organisations, and Government Departments where a seat has been prepaid or a seat reserved, unless notice of cancellation is provided to Katherine Coaches 24 hours prior to time of departure, on any of our regular route services.
• Where a service is cancelled by Katherine Coaches due to unforeseen operational circumstances such as flooding, the client will be notified as soon as possible and an alternative service offered at no extra charge to the client. Katherine Coaches will not be responsible for any costs incurred by passengers as a result of cancellation.

• Departure and arrival times are approximate and dependent on road conditions and number of pickups and drop offs required for the service.
• Smoking, drugs and or the consumption of alcohol is not permitted on any of ours or our contractors vehicles.
• Violence, disorderly conduct and aggression will not be tolerated on ours or our contractor’s vehicles, or dispatch areas.
• Katherine Coaches and its contractors reserves the right to refuse travel, or remove from ours or our contractor’s vehicles, any Passenger that we or our staff believe (acting reasonably) is intoxicated by drugs and/or alcohol and who may, or may not, pose a potential threat to themselves, others or property.

• Per passenger one bag minimum and two bags maximum. NO large items E.G. TV’s, large push bike’s, electric cars and ETC – and all these item’s need to be in original packaging.
• If these items need to travel, there will be freight charges applied at the passenger’s expense. Katherine Coaches staff will take all the care but no responsibility of these items.

Our drivers are permitted to provide basic assistance to passengers i.e. a steadying arm, helping hand. Passengers who wish to travel on Katherine Coaches must be able to understand and act upon directions given to them by the driver, passengers should not require any additional assistance beyond that normally offered to all passengers.
If a passenger requires assistance to:

• Transfer to/from the vehicle or into/out of seats
• Attend toiletry facilities
• Administration of medicines and/or medical procedures

the passenger does not meet the conditions to travel independently.
Passengers who do not meet the conditions to travel independently will require a Carer to accompany them.
*Please note if a passenger attempts travel who does not meet the independent travel conditions, Katherine Coaches reserves the right to refuse travel. Prepaid fares will remain open dated for alternative travel arrangements to be made.