- Full fare charges will apply to individuals, private businesses, organisations, and Government Departments where a seat has been prepaid or a seat reserved, unless notice of cancellation is provided to Katherine Coaches 24 hours prior to time of departure, on any of our regular route services.
- Where a service is cancelled by Katherine Coaches due to unforeseen operational circumstances such as flooding, the client will be notified as soon as possible and an alternative service offered at no extra charge to the client. Katherine Coaches will not be responsible for any costs incurred by passengers as a result of cancellation.
